![]() You did a Safe Mode boot and the problem still occurred. You've got me thinkingĪbout what could be causing this scenario. I can't recall ever seeing this sort of problem ever being reported before. Yet on subsequent re-launch they are successful. What seems to be happening here is that your apps are loading into RAM, but on initial launch are failing. ![]() Microsoft Office apps take advantage of this Mac OS feature. The idea is that on re-open of an app, as long as the RAM segment has not been overwrittenīy something else, the time required to re-launch an app is reduced to almost zero. Mac OS has a feature that allows developers to load their apps into RAM in a way that the apps stay in RAM even when you quit the apps. The About PowerPoint dialog indicates that you are using the current general release version of Office and that you are properly licensed for the perpetual stand-alone (not subscription) product. I can go only by what you have said, along with the screen shot you provided. Apparently she felt it had personal information about you. Unfortunately, Gloria deleted part of the URL to the file you posted.
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